Frequently Asked Questions
Everything you need to know about shopping with S. Feldman Housewares Online.
What are your standard shipping times and rates?
We offer standard shipping across the continental US, typically arriving within 3-7 business days. Shipping rates are calculated at checkout based on the weight and dimensions of your selected housewares.
What is your return policy for kitchenware and home goods?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, certain items like opened bedding or used small appliances may be subject to restrictions.
Do you offer international shipping for your products?
Currently, S. Feldman Housewares ships exclusively within the United States. We are looking into expanding our shipping capabilities to international destinations in the near future.
Are the products sold online the same as those in your physical boutique?
Yes, our online store features the same high-quality curated selection of premium housewares, cleaning supplies, and home decor found in our physical location.
How can I track the status of my order?
Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.